At Janam Mart, we strive to ensure timely and reliable delivery of your orders.

1. Order Processing

1. Orders are usually processed within 1–3 business days after confirmation/payment.
2. Orders placed on weekends or holidays may be processed on the next business day.

2. Shipping Time

Estimated delivery timelines:

1. Within India: 3–7 business days (may vary by location)
2. Remote locations may take additional time.

Delivery times are estimates and may be affected by courier delays, weather, public holidays, or unforeseen circumstances.

3. Shipping Charges

1. Shipping charges, if applicable, will be shown at checkout.
2. Free shipping offers may apply on selected products or order values.

4. Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS or WhatsApp (where applicable).

5. Delivery Partners

We may ship through trusted courier and logistics partners to ensure safe delivery.

6. Delayed or Failed Delivery

Janam Mart is not liable for delays caused by:

1. Incorrect shipping details provided by customer
2. Courier service disruptions
3. Natural events or force majeure situations

If a delivery fails due to incorrect address or customer unavailability, reshipping charges may apply.

7. Damaged or Missing Items

If you receive a damaged package or missing item, please contact us within 48 hours of delivery with photos/details for assistance.

8. International Shipping

Currently, we ship within India only.

(Edit if you plan international shipping.)